Boosting Productivity in Remote Telesales: Best Practices and Tools

Explore why businesses should embrace remote telesales, the challenges they might face, and foolproof methods to ensure productivity in remote telesales models.

Seamless AI and Human Integration for Maximum Sales Impact

Leaders from IDFC First Bank, Kotak Mahindra Life, HDFC Life, and more join SquadStack's Masters of Sales roundtable to discuss how AI is transforming telecalling and sales strategies.

Maximize Your Sales Potential with the Right Sales Tracking Software

Streamline your sales process with sales tracking software that can analyze data in real time and boost data-driven decision-making.

Hidden Key to Successful Digital Transformation in Banking

The key to digital transformation in banking is a perfect blend of human resources, processes, and technology. Discover the sector's top challenges, benefits, and trends here.

Tech-Powered Cold Calling Services With SquadStack

Discover how modern businesses are using SquadStack’s technology-powered cold-calling services to boost their sales efforts

Sales Management Functions For Business Growth

The core functions of sales management might vary from company to company, but the primary context of these functions will remain the same. All the functions will work towards the common goal of achieving organizational goals through sales maximization.

How AI is Setting a New Standard in Call Center Automation

Uncover the transformative power of Call Center Automation AI. Experience increased efficiency, heightened customer satisfaction, and accelerated business growth. Embrace the future of customer support today!

How To Improve Customer Experience In Call Centers

Improving CX is the key to success for your business. Here’s how to improve customer experience in call centers.

Mastering Call Quality Measurement: Key Metrics and Methods

Call Quality Measurement is essential because it directly affects customer perception and sales performance. Every interaction is a chance to improve engagement

Maximize Your CX Impact with Contact Center AI (CCAI)

Listen to your customer sentiments, market trends, and gain other hidden insights from customer interactions using SquadStack.

Enhance Your CX With Enterprise Contact Center Solutions

Discover comprehensive enterprise contact center solutions and software. Learn how SquadStack can be your ideal outsourcing partner to enhance your enterprise's customer service.

Why Every Business Needs a Voice of Customer Strategy

Uncover the power of Voice of Customer (VoC) strategies to enhance your customer experience. Learn how to gather and use customer feedback effectively with SquadStack’s Call QualityAI.

Every Successful Sales Team Needs Sales Monitoring Systems

Learn the power of a sales monitoring system to streamline sales operations, improve efficiency, and boost telesales success. Integrating AI and advanced analytics can transform your sales processes and help bring in more profits.

Financial Services Call Centers: Benefits, Role and Software

Empower your business with modern financial call center services designed to revolutionize customer interactions, streamline operations, and boost sales.

How to Select a Third-Party Call Center Services Company?

Learn how to select the right third-party call center services provider for your specific business needs and boost customer satisfaction.

The Ultimate Guide to Exceptional Customer Service in Indian Banking

Learn how to improve customer service in the banking sector with proven strategies and real-life examples. Discover innovative solutions to enhance customer satisfaction and drive growth.

AI Speech Recognition Technology is on the Rise. Here’s Why.

Discover how AI speech recognition technology is revolutionizing industries with its rapid advancements, offering transformative solutions and enhanced capabilities.

How to Hire a Telecaller?

Learn how to hire a telecaller, from crafting job descriptions and utilizing effective recruitment strategies to onboarding and training your telecaller for success.

Call Center Solutions Provider in India

Explore the benefits of outsourcing call center solution providers in India who can offer comprehensive customer support solutions to enhance your business operations.

Real-Time Call Monitoring Software: Track Calls & Improve CX

Discover the benefits of call monitoring software and learn about its key features to enhance customer service and boost business productivity

Outsourced Sales and Marketing Team for Business Scalability

Let SquadStack handle your sales & telemarketing. Get a custom team, proven results, and scalable solutions for your business.

Master The Art Of Call Quality Assurance In Contact Centers

Quality Assurance in contact centers is a great way to ensure you are making loyal customers as a business. Find out how you can streamline the process with the best QA practices and frameworks.

Call Center Staffing Agency in India

SquadStack is a fully managed tech-first contact center that also acts as a call center staffing agency focusing on blending the power of humans and AI to help boost conversions, reduce CAC, and improve customer experience for leading businesses.

How To Sell Insurance Policies Like a Pro

Don’t know how to sell insurance policies online? Here’s a guide to simplify insurance telesales to help you sell better and maximize profits with SquadStack.

11 Secret Tips On How To Convince Customers

Tired of seeing abandoned carts and lackluster sales? Here are 11 excellent tips on how to convince customers to make the buying decision.

What is a Contact Center? | Contact Center Services in India

Connect with your customers through omnichannel outreach and provide them prompt assistance with contact centers.

Abandoned Cart Recovery: Reclaim Lost Sales & Increase Revenue

Discover how to recover lost sales and reduce cart abandonment with SquadStack’s abandoned cart recovery solutions and proven strategies.

What is Lead Scoring? | Best Lead Scoring Solutions

Transform your sales pipeline with lead scoring- Discover its benefits, best practices, and understand how SquadStack’s lead scoring model works.

Omnichannel Contact Center: Get a Free Demo

In an age where customer experience is key, omnichannel call centers integrate multiple communication channels, such as phone, email, IVR, and video calls, into one platform.

Best Customer Interaction Strategies for Your Business

Customer interaction is a process where sales reps or customer service agents establish meaningful customer relationships. Discover its benefits, processes, and tips to elevate your customer’s satisfaction level.

Call Center Phone Systems: Find the Right Virtual Solution

Discover how modern features of call center phone systems like automation and multichannel support can boost efficiency, improve customer satisfaction, and optimize costs.

How to Set up a Call Center? | Call Center Setup Requirements

Easily implement the call center setup in 2024 with our step-by-step guide and succeed in the modern telcalling landscape.

Cold Calling: Get More Leads & Sales (Proven Strategies)

SquadStack assists businesses in connecting with leads via cold calling, streamlining their outreach efforts, and maximizing conversion potential.

Call Center Dialer: What is it, Working, Get a Free Trial

Automate your calling process and improve customer experience using our predictive + progressive call center dialer solution.

Call Center in India: Sales Agents and Advanced Technology

SquadStack's tech-first approach is leading Indian call centers in a new direction of offering unmatched services to businesses across industries.

Call Center Solutions Provider: Tailored for Your Business

Streamline operations, boost productivity, and enhance customer satisfaction for your business by choosing suitable call center solutions.

Best IVR System Solutions For Small Businesses

Boost business growth by enhancing agent efficiency and managing high call volumes using IVR. IVR service provider for small businesses

Contact Center Technology For Business

Explore how contact center technology has been accelerating business growth through cutting-edge omnichannel solutions.

Call Management Software in India

Explore the types, features, and importance of call management software. Discover how SquadStack’s solutions can be the perfect fit to streamline your communication and boost customer satisfaction.

What is Outsourcing? Best Services, Types and its Process

Outsourcing is a prevalent practice that businesses use to help them focus on their core competencies and enhance their productivity.

Top 15 Tips of Dealing With Angry Customers

It is important to understand how to handle your customers as when a customer calls you with a complaint, whether it is due to the shortcomings they are facing on your end or having a wrong set of expectations. In this blog, discover an effective way of “how to handle customers”.

Key Differences Between Outsourcing And Offshoring

Both outsourcing and offshoring are practices of shifting in-house business functions and tasks outside the office. However, there are several differences between the two practices.

SquadStack Wins ‘CX Leader of the Year’ at CX Strategy Summit & Awards 2024

SquadStack was recognized as ‘CX Leader of the Year’ at CX Strategy Summit & Awards 2024. Discover how their telecalling innovation is reshaping BFSI CX in Bharat.

BPO Industry in India: Outsourcing Basic to Advance

The BPO industry in India is the fastest-growing industry in the country. Explore the factors that are responsible for this success.

Auto Dialer vs. Predictive Dialer: Best for Telecalling Team

Let us explore the benefits and features of different dialers and gain a general insight into auto dialers vs. predictive dialers to make an informed decision.

Transforming Sales With Better CX in 2024

SquadStack recently took center stage as the Silver Partner at the Elets BFSI CXO Masterclass, underscoring our commitment to revolutionizing Customer Experience in New Bharat.

Outbound Calling Software With Telecalling Experts

Outbound calling software is an effective tool that has proven to promote businesses trying to enhance their outgoing calling strategies.

How to Unlock Growth with B2B Sales?

B2B sales is a highly complex sales strategy used to onboard major clients. With higher deal size and longer tenure, companies can hugely benefit from a good B2B sales strategy

Sales Growth Strategies for Expanding Your Business

Sales growth is a metric which is used to measure the growth in the revenue of a company. The profitability, share price, performance and future of the company depends on this metric

12 Key Steps to Create an Effective Sales Process

Acquiring new customers has become quite difficult in this competitive market. Setting up a sales process can be an effective solution to boost your customer acquisition process.

Why Businesses Feel the Need for Outsourcing?

Most companies feel the need for outsourcing when thinking about cost cutting. But in recent times, the trend has started to shift as the applications of outsourcing have evolved.

How to Setup a Virtual Call Center in 7 Easy Steps?

Once a traditional industry operating through a brick-and-mortar model, is now shifting to purely online operations with the rise of Virtual call centers.

Omnichannel Contact Center: Setup with Expert Telecallers

In an age where customer experience is the key, Omnichannel call centers integrate multiple communication channels such as phone, email, IVR, and video calls in one platform.

How to Create an Effective Sales Pitch (With Examples)

Crafting persuasive sales pitches is a significant art. Let’s discover its types and explore the examples to enhance your pitch game.

Sales Funnel Definition, Strategies, Best Practices

A sales funnel is a potential customer's journey, from discovering a product or service to purchasing. Discover more about its funnel management, key components and best practices.

Telemarketing Services Provider in India

Telemarketing services help reach and engage your audience and go beyond sales to include lead generation and surveys for effective marketing.

Virtual Call Center Services | Virtual Call Center Agent

A virtual call center represents the online counterpart of the traditional one. Discover and harness its potential for seamless customer service.

Strategies for Successful Customer Service Call Centers

The customer service call center is a crucial link that connects a company to its customers. It enables businesses to address customer issues effectively, thereby ensuring customer satisfaction.

Cloud Call Center Software For Sales in India

Call center software helps telecallers connect with target customers, efficiently managing inbound and outbound calls by leveraging AI technology.

Decoding the Differences Between B2B and B2C Sales Approaches

Explore the difference between B2B and B2C sales with our insightful guide. From direct business transactions to individual customer connections, discover real-world examples.

Telemarketing for Small Businesses: Insights for Success

Telemarketing for Small Businesses: Unlock the secrets to success with telemarketing, a cost-saving approach that promotes direct conversations and fosters strong client relationships.

What is a Sales Lead? How to Generate Leads in Sales

A sales lead is a potential customer who has shown interest in your business by providing their information. Discover why sales lead generation is important through various sales lead strategies.

Comprehensive Guide to Mastering Cold Calling in Sales

Explore the 2024 guide to mastering cold calling in sales. Learn to build rapport, listen actively, handle rejections, and leverage technology for success.

Strategies for Sustainable Startup Growth [2024]

Discover the key strategies for sustainable startup growth and pave your path to long-term success in the fiercely competitive business landscape.

Building a Strategy for Startup Outreach Success [2024]

Maximize success with impactful startup outreach strategies. Explore how outreach drives sales, expands your customer base, and builds lasting relationships for sustained growth.

Best B2B and B2C Cold Calling Scripts For All Sectors

Learn how to create powerful cold calling scripts for successful conversations, building rapport, and closing deals with confidence in lead generation and customer expansion.

Ultimate Guide to Call Answering Services

Discover the efficiency of call answering services with dedicated virtual agents for seamless customer communication. Learn its importance, benefits, and how it works, along with effective implementation strategies.

What Is Lead Management? Definition, Benefits, and Processes

Discover the power of effective lead management for business growth in this blog. Learn the step-by-step process to capture, nurture, and convert leads into loyal clients.

Sales Strategy Plan: Steps to Build a Successful Sales Strategy

Learn what a sales strategy is all about. Explore its various dimensions to elevate your sales game and push your business towards unparalleled success.

13+ Customer Engagement Strategies to Increase Conversions

Customer engagement refers to the ongoing interaction between a business and its customers, nurturing a relationship that goes beyond individual transactions.

Sales Service Quality Management & QMS in Modern Business

Quality management is a comprehensive approach that organizations adopt to ensure the consistent delivery of products or services that meet or exceed customer expectations.

Top Cross-Selling Strategies for Boosting Sales

Cross-selling is a method of sales in which companies encourage their customers to purchase additional products or services related to their initial purchase or sell a different product or service to existing clients.

How can Telecalling Help you Grow your Business?

Telecalling has witnessed massive growth in recent years. Businesses have now figured out the strategic way to harness telecalling to boost their sales, acquire new customers and improve profitability.

Call Center Dialers: Types, Benefits & Used Cases

Call center dialers are automated systems for outbound calls and they help in optimizing agent efficiency and improving call outreach in customer service and sales operations.

Looking For BPO in Noida | BPO Services in Noida

Elevate your business with BPO companies in Noida offering unparalleled telecalling services. Discover the difference with technology solutions, omnichannel outreach, and scalable options.

BPO Vs KPO | Difference between BPO and KPO

Discover the Key Differences between BPO and KPO and How They can Benefit your Business.

Healthcare Call Center Services

A healthcare call center focuses on various activities ranging from patient communication to appointment scheduling and enhancing patient-centerd care. Let’s discover their vital roles in modern healthcare.

Hire Best Contact Center as a Service (CCaaS)

Contact Center as a Service assists businesses in increasing their productivity by streamlining customer interactions. Let's discover more about CCaaS.

What is a Call Center? Working, Software and Technologies

A call center consists of customer service experts and agents responsible for handling calls via phone systems. Discover everything about call centers in this comprehensive guide

The Ultimate Guide to Becoming a Telesales Executive

Let’s dive into the world of Telesales Executives and understand everything starting from their roles and responsibilities to the challenges face in their day-to-day work.

Top Call Center Skills Every Agent Needs to Succeed

Discover the critical call center skills that every agent should possess to excel in customer service and boost customer satisfaction.

How to Become Call Center Agent? | Duties and Skills Required

In this page, let's delve into the concept of a call center agent, the extensive range of duties associated with the role, and the essential skills necessary to excel in this position.

Call Center Outsourcing Company in India

Call center outsourcing is when a company hands over its customer support operations to an external call center. Let an External Call Center Manage Your Calls, Surveys, and More for Your Business.

Call Center Services India | Call Center Services Provider

Call Center Staffing: Determining Ideal Agent Count

Learn about call center staffing and how to calculate the staff requirement. Get to know about its various staffing models, benefits, and KPIs.

How to Improve Call Center Customer Service

Discover the importance of customer service in call centers and how it can be improved with these 5 effective strategies.

Inbound Call Centers: Benefits, Challenges, and Strategies

Explore the world of Inbound call centers and learn their benefits, challenges, and top strategies. An Inbound call center is a specialized call center that primarily handles incoming calls.

Outbound Call Centers: Services, Importance And Careers

Explore the world of outbound call centers, their significance, and the career opportunities they offer. Learn how these services can make a difference.

Hiring Call Center for Business | Best Call center to Hire

Discover the process for hiring a call centre for your business growth effectively. Uncover insights into hiring call center costs and India's top company.

Call Center Script: A Step-By-Step Guide

Learn how to design an effective call center script in our comprehensive guide. Streamline interactions and address queries using proven call center scripting strategies.

What is Interactive Voice Response (IVR)?

Learn about what is IVR (Interactive Voice Response) in call centers. Find how IVR systems streamline customer interactions and improve efficiency.

Call Center CRM Software For Businesses

Discover all you need to know about call center CRM in this comprehensive guide. Get insights into the best CRM solutions for call centers.

Cloud Call Center Software Solutions

A cloud contact center, is a customer service and communication solution that operates in the Internet. Check the page below to set up your call center with SquadStack.

Exploring Advanced Call Center Technologies

Discover advanced call center technologies on the page below. Know their benefits and see how they can enhance customer satisfaction and streamline your operations.

Next-Gen Lead Outreach: SquadStack's Intelligent Telecalling Partner App

Learn all about SquadStack's newly launched telecalling partner app for both mobile and web. The all-new agent interface is equipped with AI-enabled features to ensure higher efficiency and performance.

Mastering Call Center Productivity for Business Growth

Learn what call center productivity means and how to measure and boost it for profitability. Motivate your team with our performance review template.

Inbound vs Outbound Call Centres: Differences

Explore how is an inbound call center different from an outbound call center. Learn about the two types of call centers, their meaning, and their types, and boost your business growth.

Best Outbound Calling Strategy for Businesses

Understand what are outbound calls in the article. Check effective steps in Outbound Call Process and how does it differ from the Inbound calling process.

Shrinkage in BPO Call Centre: Formula, Types, and Calculation

Check BPO Call Center Shrinkage minimization ways. Also, study BPO Shrinkage types, calculations, and formulas covered in our latest article.

Inbound Call Strategies for Customer Engagement

Learn everything about Inbound calls and Inbound call centers. Discover effective inbound call strategies for improving customer satisfaction and boosting sales.