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Featured in Times of India: How AI + Human Expertise is Revolutionizing Telecalling
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Get better control over your campaigns with data that matters
View weekly and monthly trends of standard campaign and outreach metrics including leads, calls, connectivity, quality, turnaround time, conversions, cost of sale, and more. Experience greater control with campaign performance visibility and make data-driven decisions to maximize ROI.
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Monitor the real-time status of lead outreach activities to gain transparency in all outreach efforts and ensure accountability by tracking lead engagement and follow-ups.
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Analyze dispositions and conversion status with insightful data to identify drop-off points, and deep-dive into lead source analysis to identify and address areas of improvement for better lead quality, conversions, and marketing spend optimization.
Monitor key input and output metrics to evaluate and compare agent performance accurately. Identify areas of improvement to boost agent productivity and efficiency and share feedback for targeted training.
Get a holistic view of your call quality with metrics like quality scores, audit parameters, total audited calls, and performance-based categorization of callers. Maintain an audit trail with our AI-assisted quality checks to ensure adherence to compliance and customer satisfaction.
