Featured in Times of India: How AI + Human Expertise is Revolutionizing Telecalling
Read Full Article
Classplus is an ed-tech organization that aims to equip educationalists with digital tools and resources to launch their online teaching businesses.
They help offline educators reach students nationwide by building coaching apps, monetizing them, and managing all their administrations.
Founded in 2018 by Mukul Rustagi and Bhaswat Agarwal, Classplus serves 1L+ coaching centers across 1,100+ cities in India.
When you have a marketing team that generates leads at a high capacity, some are bound to be junk or unqualified.
Classplus needed a partner that could act as a qualifying barrier between their database and sales team so that they only focus on high-intent leads.
Their internal sales team was spending a lot of time qualifying leads instead of giving demos to the high-intent leads and closing them.
Needed a partner that could qualify leads with a quick turnaround time.
They wanted to collect accurate data and insights from app-related customer feedback calls.
Accurate data capturing is essential for both lead qualification and feedback calls. Classplus needed a trustworthy partner who could provide in-depth analytics & reporting, 100% data capture, and actionable insights.
Classplus needed highly-trained telecallers who are monitored constantly to ensure script compliance and smooth data capture.
Classplus leveraged SquadStack’s fully managed, trained, and continuously monitored telecalling team to qualify leads, set up demos, and conduct productive feedback sessions with customers.
SquadStack’s highly screened and vetted telecallers go through a multi-step training program and are CEFR certified.
SquadStack’s accurate data capture and easy-to-navigate analytics dashboard gave Classplus complete control and visibility over their campaigns.
With enterprise-grade data security and encryption at every layer, SquadStack ensured that all lead and survey information was private and safe.
SquadStack is a future-ready solution providing best-in-class telecalling services nationwide.
Book a demo to understand how we can help your business grow with our unique blend of AI and Human Expertise!