Efficient Telecalling for Healthcare Businesses

Prioritize customer experience and streamline your operations and sales telecalling

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Trusted by Leading Healthcare Businesses

Telecalling Solutions for Health & Wellness

  • Lead Qualification & Appointment Booking

    Qualify leads and setup lab tests, home visits or doctor appointments.

  • Abandoned Cart

    Drive more revenue by converting leads who drop off after adding products or services to their cart.

  • Telesales

    Nudge leads towards closure, cross-sell other products or services, and drive repeat orders.

  • Non-Delivery Report (NDR)

    When a shipment is in the warehouse, we reduce RTO by confirming if you should re-attempt delivery or not.

  • Feedback & Survey Calls

    Get valuable consumer insights to improve your product or service.

  • Appointment or Payment Reminders

    Remind customers to attend lab/doctor appointments or make timely payments.

Learn How SquadStack Can Support Your Business
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Grow Your Business With SquadStack

88%

Lead Connectivity

XX%

Increase in accounts opened

XX%

Boost in activations

MEDFIN Increased Appointment Bookings by 25%

SquadStack’s fully managed and vetted telecallers helped Medfin scale with flexibility

85.50%
Connectivity
25%
Appointments Booked
11%
Average Conversion Rate
Read Story

How We Do It?

Industry Trained Telecallers

10k+ highly screened, vetted and trained telecallers who speak English and Hindi.

System-Driven Omnichannel Outreach

Our outreach ensures timely follow-ups, 100% data entry, and maximum connectivity by discovering the best channel, template, and timing.

Usage-Based Pricing

Pay only for connected minutes (i.e. talk time) instead of fixed seat costs, so you don’t have to worry about caller productivity.

Quality Monitoring

Best-in-class Human & A.I. driven quality analysis that analyzes factors like emotion, intent, sentiment, and keyword usage to improve customer interaction.

In-Depth Reporting

Access to in-depth reporting, custom dashboards, actionable insights, and all call recordings.

Data Security

In-built PII masking, encrypted data flow, access control, automated spam checks, and 100% script compliance.

What Makes Us Different?

In-House/BPO Services BPO Services
Fully-Managed Telecaller Hiring, Training & Management
Increased Connectivity through system-driven follow-ups
Usage Based Pricing: Pay only for connected calls
In-Depth Reporting & Analytics