SquadStack Raises ₹140 Crore in Series B Round to Revolutionize Telesales
Your In-house Telecalling Team Isn’t Enough. Here’s What You Need!
How to Write a Perfect Telecalling Script
Lead Qualification Made Easy With SquadStack
WOW Skin Science leveraged SquadStack’s telecalling expertise to drive more revenue from their abandoned cart leads.
SquadStack Wins ‘CX Leader of the Year’ at CX Strategy Summit & Awards 2024
Becoming India's leading investment platform with a 40% increase in activations
Improving internal team processes and driving rapid business growth
Utilisation of SquadStack’s lightning-fastcampaign setup and on-demand telecallers to reactivate their user base
From clear communication and ownership to using videos, visual tools, and QR codes, explore unique techniques to elevate your team’s performance and foster a culture of growth and flexibility.
Learn why contact centers are so important to the insurance industry. Discover how to use them to advance your company by improving customer service, streamlining the claims process, and increasing client retention.
Enhance your travel services with our expert call center support! Enjoy 24/7 assistance and personalized care, so you can focus on crafting unforgettable journeys for your clients.
Explore the essentials of static residential proxies, from their architecture to practical applications like web scraping, ad verification, and geo-restricted content. Discover how these proxies ensure stable, secure, and authentic web interactions for businesses.
Leverage the benefits of virtual agent call centers to enhance customer service and reduce costs. Learn how SquadStack can transform your customer support operations.
Outsourcing your real estate call center needs can enhance your customer experience, increase sales, and ensure paramount data security. Learn about AI-driven call quality analysis, knowledge management, compliance, and more.
Here are the top Call Center Quality Management Software solutions for 2024. Learn key features, benefits, and best practices to optimize your call center operations in just one click.
From secure browsing to bypassing censorship, find out how a VPN can protect your online activities and how to select the best one for your needs
Explore why businesses should embrace remote telesales, the challenges they might face, and foolproof methods to ensure productivity in remote telesales models.
Leaders from IDFC First Bank, Kotak Mahindra Life, HDFC Life, and more join SquadStack's Masters of Sales roundtable to discuss how AI is transforming telecalling and sales strategies.
Streamline your sales process with sales tracking software that can analyze data in real time and boost data-driven decision-making.
The key to digital transformation in banking is a perfect blend of human resources, processes, and technology. Discover the sector's top challenges, benefits, and trends here.
Discover how modern businesses are using SquadStack’s technology-powered cold-calling services to boost their sales efforts
The core functions of sales management might vary from company to company, but the primary context of these functions will remain the same. All the functions will work towards the common goal of achieving organizational goals through sales maximization.
Uncover the transformative power of Call Center Automation AI. Experience increased efficiency, heightened customer satisfaction, and accelerated business growth. Embrace the future of customer support today!
Improving CX is the key to success for your business. Here’s how to improve customer experience in call centers.
Call Quality Measurement is essential because it directly affects customer perception and sales performance. Every interaction is a chance to improve engagement
Listen to your customer sentiments, market trends, and gain other hidden insights from customer interactions using SquadStack.
Discover comprehensive enterprise contact center solutions and software. Learn how SquadStack can be your ideal outsourcing partner to enhance your enterprise's customer service.
Uncover the power of Voice of Customer (VoC) strategies to enhance your customer experience. Learn how to gather and use customer feedback effectively with SquadStack’s Call QualityAI.
Learn the power of a sales monitoring system to streamline sales operations, improve efficiency, and boost telesales success. Integrating AI and advanced analytics can transform your sales processes and help bring in more profits.
Empower your business with modern financial call center services designed to revolutionize customer interactions, streamline operations, and boost sales.
Learn how to select the right third-party call center services provider for your specific business needs and boost customer satisfaction.
Learn how to improve customer service in the banking sector with proven strategies and real-life examples. Discover innovative solutions to enhance customer satisfaction and drive growth.
Discover how AI speech recognition technology is revolutionizing industries with its rapid advancements, offering transformative solutions and enhanced capabilities.
Learn how to hire a telecaller, from crafting job descriptions and utilizing effective recruitment strategies to onboarding and training your telecaller for success.
Explore the benefits of outsourcing call center solution providers in India who can offer comprehensive customer support solutions to enhance your business operations.
Discover the benefits of call monitoring software and learn about its key features to enhance customer service and boost business productivity
Let SquadStack handle your sales & telemarketing. Get a custom team, proven results, and scalable solutions for your business.
Quality Assurance in contact centers is a great way to ensure you are making loyal customers as a business. Find out how you can streamline the process with the best QA practices and frameworks.
SquadStack is a fully managed tech-first contact center that also acts as a call center staffing agency focusing on blending the power of humans and AI to help boost conversions, reduce CAC, and improve customer experience for leading businesses.
Don’t know how to sell insurance policies online? Here’s a guide to simplify insurance telesales to help you sell better and maximize profits with SquadStack.
Tired of seeing abandoned carts and lackluster sales? Here are 11 excellent tips on how to convince customers to make the buying decision.
Connect with your customers through omnichannel outreach and provide them prompt assistance with contact centers.
Discover how to recover lost sales and reduce cart abandonment with SquadStack’s abandoned cart recovery solutions and proven strategies.
Transform your sales pipeline with lead scoring- Discover its benefits, best practices, and understand how SquadStack’s lead scoring model works.
In an age where customer experience is key, omnichannel call centers integrate multiple communication channels, such as phone, email, IVR, and video calls, into one platform.
Customer interaction is a process where sales reps or customer service agents establish meaningful customer relationships. Discover its benefits, processes, and tips to elevate your customer’s satisfaction level.
Discover how modern features of call center phone systems like automation and multichannel support can boost efficiency, improve customer satisfaction, and optimize costs.
Easily implement the call center setup in 2024 with our step-by-step guide and succeed in the modern telcalling landscape.
SquadStack assists businesses in connecting with leads via cold calling, streamlining their outreach efforts, and maximizing conversion potential.
Automate your calling process and improve customer experience using our predictive + progressive call center dialer solution.
SquadStack's tech-first approach is leading Indian call centers in a new direction of offering unmatched services to businesses across industries.
Streamline operations, boost productivity, and enhance customer satisfaction for your business by choosing suitable call center solutions.
Boost business growth by enhancing agent efficiency and managing high call volumes using IVR. IVR service provider for small businesses
Explore how contact center technology has been accelerating business growth through cutting-edge omnichannel solutions.
Explore the types, features, and importance of call management software. Discover how SquadStack’s solutions can be the perfect fit to streamline your communication and boost customer satisfaction.
Outsourcing is a prevalent practice that businesses use to help them focus on their core competencies and enhance their productivity.
It is important to understand how to handle your customers as when a customer calls you with a complaint, whether it is due to the shortcomings they are facing on your end or having a wrong set of expectations. In this blog, discover an effective way of “how to handle customers”.
Both outsourcing and offshoring are practices of shifting in-house business functions and tasks outside the office. However, there are several differences between the two practices.
SquadStack was recognized as ‘CX Leader of the Year’ at CX Strategy Summit & Awards 2024. Discover how their telecalling innovation is reshaping BFSI CX in Bharat.
The BPO industry in India is the fastest-growing industry in the country. Explore the factors that are responsible for this success.
Let us explore the benefits and features of different dialers and gain a general insight into auto dialers vs. predictive dialers to make an informed decision.
SquadStack recently took center stage as the Silver Partner at the Elets BFSI CXO Masterclass, underscoring our commitment to revolutionizing Customer Experience in New Bharat.
Outbound calling software is an effective tool that has proven to promote businesses trying to enhance their outgoing calling strategies.
B2B sales is a highly complex sales strategy used to onboard major clients. With higher deal size and longer tenure, companies can hugely benefit from a good B2B sales strategy
Sales growth is a metric which is used to measure the growth in the revenue of a company. The profitability, share price, performance and future of the company depends on this metric
Acquiring new customers has become quite difficult in this competitive market. Setting up a sales process can be an effective solution to boost your customer acquisition process.
Most companies feel the need for outsourcing when thinking about cost cutting. But in recent times, the trend has started to shift as the applications of outsourcing have evolved.
Once a traditional industry operating through a brick-and-mortar model, is now shifting to purely online operations with the rise of Virtual call centers.
In an age where customer experience is the key, Omnichannel call centers integrate multiple communication channels such as phone, email, IVR, and video calls in one platform.
Crafting persuasive sales pitches is a significant art. Let’s discover its types and explore the examples to enhance your pitch game.
A sales funnel is a potential customer's journey, from discovering a product or service to purchasing. Discover more about its funnel management, key components and best practices.
Telemarketing services help reach and engage your audience and go beyond sales to include lead generation and surveys for effective marketing.
A virtual call center represents the online counterpart of the traditional one. Discover and harness its potential for seamless customer service.
The customer service call center is a crucial link that connects a company to its customers. It enables businesses to address customer issues effectively, thereby ensuring customer satisfaction.
Call center software helps telecallers connect with target customers, efficiently managing inbound and outbound calls by leveraging AI technology.
Explore the difference between B2B and B2C sales with our insightful guide. From direct business transactions to individual customer connections, discover real-world examples.
Telemarketing for Small Businesses: Unlock the secrets to success with telemarketing, a cost-saving approach that promotes direct conversations and fosters strong client relationships.
A sales lead is a potential customer who has shown interest in your business by providing their information. Discover why sales lead generation is important through various sales lead strategies.
Explore the 2024 guide to mastering cold calling in sales. Learn to build rapport, listen actively, handle rejections, and leverage technology for success.
Discover the key strategies for sustainable startup growth and pave your path to long-term success in the fiercely competitive business landscape.
Maximize success with impactful startup outreach strategies. Explore how outreach drives sales, expands your customer base, and builds lasting relationships for sustained growth.
Learn how to create powerful cold calling scripts for successful conversations, building rapport, and closing deals with confidence in lead generation and customer expansion.
Discover the efficiency of call answering services with dedicated virtual agents for seamless customer communication. Learn its importance, benefits, and how it works, along with effective implementation strategies.
Discover the power of effective lead management for business growth in this blog. Learn the step-by-step process to capture, nurture, and convert leads into loyal clients.
Learn what a sales strategy is all about. Explore its various dimensions to elevate your sales game and push your business towards unparalleled success.
Customer engagement refers to the ongoing interaction between a business and its customers, nurturing a relationship that goes beyond individual transactions.
Quality management is a comprehensive approach that organizations adopt to ensure the consistent delivery of products or services that meet or exceed customer expectations.
Cross-selling is a method of sales in which companies encourage their customers to purchase additional products or services related to their initial purchase or sell a different product or service to existing clients.
Telecalling has witnessed massive growth in recent years. Businesses have now figured out the strategic way to harness telecalling to boost their sales, acquire new customers and improve profitability.
Call center dialers are automated systems for outbound calls and they help in optimizing agent efficiency and improving call outreach in customer service and sales operations.
Elevate your business with BPO companies in Noida offering unparalleled telecalling services. Discover the difference with technology solutions, omnichannel outreach, and scalable options.
Discover the Key Differences between BPO and KPO and How They can Benefit your Business.
A healthcare call center focuses on various activities ranging from patient communication to appointment scheduling and enhancing patient-centerd care. Let’s discover their vital roles in modern healthcare.
Contact Center as a Service assists businesses in increasing their productivity by streamlining customer interactions. Let's discover more about CCaaS.
A call center consists of customer service experts and agents responsible for handling calls via phone systems. Discover everything about call centers in this comprehensive guide
Let’s dive into the world of Telesales Executives and understand everything starting from their roles and responsibilities to the challenges face in their day-to-day work.
Discover the critical call center skills that every agent should possess to excel in customer service and boost customer satisfaction.
In this page, let's delve into the concept of a call center agent, the extensive range of duties associated with the role, and the essential skills necessary to excel in this position.
Call center outsourcing is when a company hands over its customer support operations to an external call center. Let an External Call Center Manage Your Calls, Surveys, and More for Your Business.
Learn about call center staffing and how to calculate the staff requirement. Get to know about its various staffing models, benefits, and KPIs.
Discover the importance of customer service in call centers and how it can be improved with these 5 effective strategies.
Explore the world of Inbound call centers and learn their benefits, challenges, and top strategies. An Inbound call center is a specialized call center that primarily handles incoming calls.
Explore the world of outbound call centers, their significance, and the career opportunities they offer. Learn how these services can make a difference.
Discover the process for hiring a call centre for your business growth effectively. Uncover insights into hiring call center costs and India's top company.
Learn how to design an effective call center script in our comprehensive guide. Streamline interactions and address queries using proven call center scripting strategies.
Learn about what is IVR (Interactive Voice Response) in call centers. Find how IVR systems streamline customer interactions and improve efficiency.
Discover all you need to know about call center CRM in this comprehensive guide. Get insights into the best CRM solutions for call centers.
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