Tooba Khan

All Posts by

Tooba Khan

•

5 Minutes

Cloud Call Center Software Solutions

A cloud contact center, is a customer service and communication solution that operates in the Internet. Check the page below to set up your call center with SquadStack.

Strategies for Outreach

•

5 Minutes

Mastering Call Center Productivity for Business Growth

Learn what call center productivity means and how to measure and boost it for profitability. Motivate your team with our performance review template.

Strategies for Outreach

•

8 Minutes

Inbound vs Outbound Call Centres: Differences

Explore how is an inbound call center different from an outbound call center. Learn about the two types of call centers, their meaning, and their types, and boost your business growth.

Sales Outsourcing

•

5 Minutes

BPO Voice Process and Non-Voice Process Outsourcing

The ultimate guide to BPO voice process and non-voice process. Get a clear picture of the job description and interview quetions for a career in BPO.

Strategies for Outreach

•

8 Minutes

The Difference Between BPO and Call Center: Simplified and Explained

Difference Between BPO and Call Center: BPO and Call Center are often used interchangeably. Discover the true differences between a BPO and a call center to use them for your business growth.

Sales Outsourcing

•

7 Minutes

What is Sales in BPO? 7 Sales Process Steps For Best Results

Find the answer to the question What is sales in BPO?'. AIso learn the 7 Steps in the Sales Process in BPO.

Team Management

•

5 Minutes

10 Roles and Responsibilities of Customer Care Executive in a BPO

Customer care executives respond to customer questions and concerns through various omnichannel communication channels such as emails, phone calls, or live chat.