Call Center in Bangalore

Bangalore's Premier Call Center Service Provider: SquadStack

The call center services industry is expanding at a never-before-seen pace. Keeping up with this trend, Bangalore is also becoming a bustling hub of such service providers. Companies provide call center services in Bangalore for many reasons, one of which is the city’s growing startup scene. With an immense influx of talented telesales providers, this makes any call center in Bangalore an ideal choice for businesses looking to outsource their customer support and telesales operations.

With many options currently available, business owners find themselves occupied with the tedious task of finding the best call center in Bangalore. They must consider multiple factors while choosing a suitable partner, such as the technology offered, the quality of telesales agents, privacy and security measures, and return on investment. Lucky for them, we have the perfect solution for them today.

SquadStack is the perfect solution for all your call center services outsourcing needs. We offer you the complete tech stack required for a successful telesales campaign, so you don’t have to worry about searching for the right workforce and proper tools and focus on the most essential thing: your business. With our AI-driven insights, automated call quality check engine, effortless CRM integration, and user-friendly interface, you have a plethora of resources at your fingertips. SquadStack has been a game changer for several industry leaders like Upstox, Moneyview, and Aakash. It has helped them achieve consistent connectivity rates of up to 90%, leading to guaranteed conversions and a more active user base. You can also leverage our telesales expertise to enhance your customer experience and outperform your competitors. 

Also check out our other blog: Top BPO Companies in Bangalore

Choose the Right Call Center in Bangalore: Why SquadStack is the Leading BPO Services Provider

SquadStack is a leap forward in the telesales industry. We don’t just cater to your traditional telesales outsourcing needs but also go a step forward and provide you with an AI-enabled innovative tech offering that reduces your customer acquisition cost and turnaround time significantly. Here are a few reasons why SquadStack is the premier choice as a call center in Bangalore among other service providers:

AI-Enabled Tech Offering

Benefit from our integrated dialers, advanced lead management systems, and comprehensive analytics - all included at no extra cost. We offer transparent pricing.

Productivity and Outcome-Linked Pricing Model

SquadStack offers never-seen-before outcome-linked pricing because we’re invested in your success. Businesses only pay for the connected minutes and can quickly expand their operations depending on lead volume. This approach offers a refreshing alternative to any traditional call center in Bangalore, which have limited flexibility and low agent utilization.

Vetted and Trained Telecallers

SquadStack hosts over 10,000+ CEFR-certified and industry-trained telesales agents. They are trained for specific use cases, campaigns, and business requirements, ensuring your business offers the best customer experience. Constant call monitoring, personalized feedback, and refresher industry training mean our telecallers never miss the mark.

Lead Management and Omnichannel Outreach

With a best-in-class connectivity rate of upto 90%, our smart dialers, and guided scripts ensure that your leads are managed efficiently. We offer an omnichannel outreach strategy through WhatsApp, SMS, email, and IVR, guaranteeing zero lead drops.

Data-Driven Analytics Dashboard

Through analytics, you can ensure agents regularly fulfill quality requirements, identify bottlenecks in your sales funnel, and discover areas for improved lead management. SquadStack’s system provides a comprehensive view of everything from lead generation and conversion rates to agent performance through sophisticated dashboards. This real-time data will help you make more educated decisions and optimize your campaigns.

Compliance and Data-Security

SquadStack is an ISO/IEC 27001:2013 certified organization. We adhere to strict privacy and data protection policies. Our commitment to evolving regulations and attention to security foster confidence and dependability among our clients. This secure technology safeguards critical data, providing you with peace of mind. With SquadStack, you can zero in on getting results while knowing your client data is in good hands.

The Call Center in Bangalore That Stands Out: Discover SquadStack

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SquadStack's Advantages Over Other Bangalore Call Centers

• Data-driven insights to manage campaign performance: SquadStack’s transparent data capture and detailed reporting help you track results and optimize your strategy in real-time.
• Safeguard customer privacy and data security: We prioritize data security. We implement industry-standard protocols and compliance measures to safeguard sensitive information and ensure customer privacy.
• Get better connectivity and zero lead drop-offs: Our spam and DND checks and lead prioritization ensure that connectivity of upto 90% is maintained and leads are fully utilized.
• Lighten your load and focus on core business activities: Thanks to our innovative tech stack, we handle and manage all operations of the telesales process, freeing you to concentrate on your core activities.
• Effortlessly scale your campaigns when required: Elevate your telecalling campaigns effortlessly with SquadStack's on-demand solution. We offer a diverse team of over 10,000 skilled agents, removing recruitment challenges and enabling you to adapt team size to real-time requirements.
• Maximize agent productivity and result: Our guided app efficiently streamlines processes and empowers agents with the correct information, significantly maximizing call time utilization and overall productivity.
• Improve lead conversion rates: Increase connection rates and identify qualified leads with our in-app dialer. Features like lead prioritization ensure efficient call distribution and a focus on high-potential contacts.